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Not had a single wee drinky!
I'm quite surprised, even taking into account how ill I was on NYE...
I'm quite surprised, even taking into account how ill I was on NYE...
Jan. 6th, 2006
How's this for Customer Service???
Jan. 6th, 2006 05:55 pmThe home page of Gas Flame Direct proudly states:
"We are so confident our Internet prices are the best, that if you find the same new product in stock, available online, at a cheaper advertised price including delivery - we will not just match that price but we'll beat it by up to 5%."
I send them an email, with the URL of an online store that is selling the stove I'm thinking of buying for 20ukp less than them. I got the following reply:
"Unfortunately we are unable to beat this price, as they have got a very good deal on them."
Perhaps they should add 'unless they're cheaper that us' to that guarantee???
"We are so confident our Internet prices are the best, that if you find the same new product in stock, available online, at a cheaper advertised price including delivery - we will not just match that price but we'll beat it by up to 5%."
I send them an email, with the URL of an online store that is selling the stove I'm thinking of buying for 20ukp less than them. I got the following reply:
"Unfortunately we are unable to beat this price, as they have got a very good deal on them."
Perhaps they should add 'unless they're cheaper that us' to that guarantee???